Setup guide · Updated October 23, 2026

Set up your GuestsBoard display

By GuestsBoard

From preparing your property information to checking the screen as a guest.

Before you begin

Choose a display location guests will notice, with a power outlet and reliable Wi-Fi. The TV Display Kit needs an HDMI screen. The SD Card Kit also needs your own compatible Raspberry Pi 4 or 5, power supply, and cables. Confirm compatibility with support if you are unsure.

Prepare the guide

Sign in to your dashboard and add a property. Start with Wi-Fi details, check-in and checkout times, host contact information, and the instructions guests ask for most. Add a welcome message and local recommendations in your own words. Use clear photos that you have permission to share.

Connect the device

With the device powered off, connect the prepared SD card and display as appropriate for your kit. Attach HDMI and power, then select the TV’s GuestsBoard input. Follow the on-screen network and pairing instructions. Pair the device with the correct property in your dashboard.

Review it from the room

Check readability from where guests will sit. Read every instruction, verify Wi-Fi details, and check the displayed times. Confirm how guests will switch between the guide and their regular television viewing. Interactive navigation needs a compatible input device or touchscreen.

Test optional features

If you enable the phone concierge, join the property Wi-Fi and scan its code. The phone must be able to reach the device on the local network. AI answers require internet access. If you connect reservations, verify the property mapping and timezone before welcoming guests.

Keep a simple handover

Make sure anyone preparing the property knows which TV input shows the guide and what normal operation looks like. Keep host contact information available for questions the guide cannot answer. Contact support if the display does not pair or show the expected content.